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TTEC Jobs for Freshers: Voice, Chat, and Tech Support Positions
Published on: July 15, 2025
By: Deepak Tamang
TTEC is hiring for multiple roles including Chat Customer Service Representative, Helpdesk Technician, Customer Service Representative (Voice & Chat), and Team Lead – Service Delivery.
These roles are available in Ahmedabad, Hyderabad, Mumbai, and Mohali, and are open to graduates with 0–5 years of experience.
If you’re good at communication and problem solving, this is a great opportunity to start and grow your career in customer service or IT support.
Available Roles at TTEC
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Chat Customer Service Representative
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Helpdesk – Service Desk Associate Technician
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Customer Service Representative – Voice & Chat
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Team Lead – Service Delivery
TTEC Company & Job Overview
| Company | TTEC |
|---|---|
| Roles | Customer Service, Technical Support, Team Lead |
| Qualification | Any Graduate |
| Locations | Ahmedabad, Hyderabad, Mumbai, Mohali |
| Experience | 0–5 years |
Key Responsibilities: Chat Customer Service Representative
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Respond to customer messages promptly and clearly
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Understand and resolve customer problems via chat
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Use a friendly and polite tone with customers
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Record all chat details accurately for reference
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Follow company policies while handling customer conversations
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Handle multiple chats simultaneously without losing focus
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Ensure customer satisfaction through effective problem resolution
Skills Needed for Chat Customer Service Representative
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Ability to analyze customer queries and detect issues quickly
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Familiarity with customer service tools, security protocols, and databases
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Clear written communication skills
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Strong decision-making ability in resolving problems
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Ethical handling of sensitive customer data
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Ability to work in a fast-paced, multi-tasking environment
Why Join TTEC as a Fresher?
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Start your career in a collaborative and supportive environment
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Learn from experienced professionals and receive thorough training
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Gain hands-on experience with cutting-edge technology
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Be part of a global leader in customer experience with opportunities for career growth
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Work in an inclusive workplace that values fresh ideas and innovation
How to Apply for TTEC Jobs?
You can apply online for specific roles at TTEC using the links below:
(Replace # with the actual link when available.)
About TTEC
Founded in 1982, TTEC (formerly TeleTech) is a global leader in customer experience (CX) technology and services.
Headquartered in the United States, TTEC provides solutions across industries such as healthcare, finance, retail, and technology — blending human interaction with advanced technology like AI, automation, and data analytics to deliver exceptional customer experiences.
FAQ about TTEC Jobs
What qualifications are required?
Any graduate degree is acceptable.
Where are the jobs located?
Ahmedabad, Hyderabad, Mumbai, and Mohali.
Is prior experience necessary?
Not required; candidates with 0–5 years of experience are welcome.
What roles are available?
Customer Service (Voice & Chat), Helpdesk Technician, and Team Lead positions.
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