A long history
InXpress began in Rochdale in the UK, in 1999. Founder John Thompson initially ran the business from his bedroom in Rochdale. In 2006, the business entered the US market, closely followed by Australia and New Zealand.
We now have over 440 franchisees, across 14 countries, and 30,000 customers. We are proud to have built a strong, recession proof business model, which has enabled our franchisees to fulfil their dreams of running their own business, and to be working with thousands of customers globally who benefit from our bulk buying power and VIP customer service.
How we work:
- People First:Whether a client or a member of staff, people are at the heart of our company and we value them highly.
- Accountable & Responsive:We care about our customers and their deliveries, as if they were our own. We are there for them when they need us. We see our customers as members and go the extra mile for every one.
- Easy & Straightforward:No one wants to struggle or take unnecessary time over deliveries. We recognise that and make life as easy as possible for our customers.
- Flexible & Adaptable:We provide a service, not a product. We provide a flexible, personal service to our customers, one that adapts to their needs.
- Competitive:We’re always striving, hard work is the only sure-fire way to succeed. We are competitive in our marketplace and offer competitive pricing to our customers.
- Friendly & Helpful:Ours is a personal service. We get to know our customers and make them feel cared for and appreciated. We’re always friendly and helpful.
