Prodapt Walk-in Interview 2026 in Chennai: Hiring Call Center Manager | Apply for International Client Role

Published Date: 29 June 2026

Prodapt Walk-in Drive 2026 Announced for Call Center Manager in Chennai

Prodapt, a leading global technology consulting company, has announced a Walk-in Interview Drive 2026 for the position of Call Center Manager in Chennai. This opportunity is ideal for experienced professionals with 10–15 years of experience in managing international call centers and customer support operations.

Candidates with strong leadership, customer service management, and team handling experience are encouraged to attend the walk-in interview. The selected candidates will work with international clients and lead high-performing customer support teams.

Prodapt Walk-in Drive 2026 Overview

Walk-in Interview Details

Interview Dates

02 July 2026 – 03 July 2026

Interview Timing

6:00 PM to 8:00 PM

Walk-in Venue

Prodapt Solutions
Module 1, Tower 1 (3rd Floor)
IT Special Economic Zone
Pallavaram–Thoraipakkam 200 Feet Radial Road
Thoraipakkam, Chennai – 600097

Contact Person: Sivashankar

Job Responsibilities

Selected candidates will be responsible for:

• Managing day-to-day call center operations.

• Leading and motivating customer support teams.

• Developing strategies to improve customer satisfaction.

• Monitoring call center KPIs and operational performance.

• Managing customer escalations and conflict resolution.

• Ensuring compliance with company policies and quality standards.

• Preparing operational reports and analyzing performance metrics.

• Optimizing workforce planning and resource allocation.

• Collaborating with cross-functional teams to resolve customer issues.

Eligibility Criteria

Candidates should possess:

• Graduation in any discipline.

• 10–15 years of experience in international call center or BPO operations.

• Previous experience as a Team Leader, Supervisor, or Call Center Manager.

• Excellent verbal and written communication skills.

• Strong leadership and people management abilities.

• Experience with CRM software and call center management tools.

• Knowledge of quality assurance processes and performance metrics.

• Strong analytical and problem-solving skills.

• Ability to work in rotational shifts, weekends, or holidays if required.

Skills Required

• Team Leadership

• Customer Relationship Management (CRM)

• Performance Management

• Escalation Handling

• Quality Assurance

• Workforce Management

• Client Communication

• Business Process Management

• Customer Experience

• Data Analysis & Reporting

Documents to Carry

Candidates should bring:

• Updated Resume

• Passport-size Photographs

• Government ID Proof

• Educational Certificates

• Experience Certificates

• Latest Salary Slip (if applicable)

Why Join Prodapt?

Joining Prodapt offers several advantages:

? Work with global telecom and technology clients.

? Excellent career growth opportunities.

? International project exposure.

? Competitive salary and employee benefits.

? Inclusive and innovation-driven work culture.

? Opportunity to lead large customer support teams.

About Prodapt

Prodapt is a global technology consulting and digital transformation company headquartered in Chennai, India. Established in 1999, the company specializes in serving telecommunications, digital service providers, healthcare, logistics, and financial services industries.

With 6,000+ employees across 30+ countries, Prodapt works with leading global organizations and is recognized for delivering innovative digital solutions. The company has earned recognition from industry analysts and is known for its employee-friendly culture and strong career development opportunities.

Selection Process

The walk-in hiring process may include:

1. Resume Screening

2. HR Discussion

3. Technical/Managerial Interview

4. Client Interview (if applicable)

5. Final HR Round

6. Offer Discussion

Tips for Walk-in Candidates

• Reach the venue at least 30 minutes before the scheduled time.

• Carry multiple copies of your updated resume.

• Dress in formal business attire.

• Be prepared to discuss leadership experience and customer service achievements.

• Revise key call center KPIs, CRM tools, and conflict resolution strategies.

Frequently Asked Questions (FAQs)

Q1. Who can apply for the Prodapt Walk-in Drive 2026?

Any graduate with 10–15 years of experience in managing international call centers or BPO operations can apply.

Q2. Where is the walk-in interview being conducted?

The interview will be held at Prodapt Solutions, Thoraipakkam, Chennai.

Q3. What is the interview date?

The walk-in drive will take place on 02 July and 03 July 2026.

Q4. Is prior managerial experience required?

Yes. Candidates should have experience as a Supervisor, Team Lead, or Call Center Manager.

Q5. What skills are preferred?

Leadership, CRM knowledge, customer service management, KPI monitoring, communication skills, and conflict resolution.

Q6. What documents should I carry?

Carry your updated resume, educational certificates, experience documents, ID proof, passport-size photographs, and salary slips (if applicable).

Final Words

The Prodapt Walk-in Interview 2026 presents an excellent opportunity for experienced professionals seeking leadership roles in the customer support and BPO industry. If you have expertise in managing international call center operations and leading high-performing teams, this walk-in drive could be your gateway to a rewarding career with a globally recognized technology company.

Visit GlobalFamily.in regularly for the latest Walk-in Drives, IT Jobs, BPO Jobs, Work From Home Opportunities, Freshers Jobs, Government Jobs, Internships, and Career Updates across India.