Mphasis Walk-In Interview 2026 in Mangaluru: Voice Customer Care Executive Jobs for Freshers

Published On: 15 June 2026

Mphasis, a leading IT services and business process outsourcing company, has announced a Walk-In Interview Drive 2026 for the position of Voice Customer Care Executive in Mangaluru. The opportunity is open to fresh graduates and candidates with up to 1 year of experience, making it an excellent career option for those looking to start or build a career in the customer service and BPO industry.

Interested candidates can directly attend the walk-in interviews scheduled from 16 June to 19 June 2026 at the company's Mangaluru office.

Mphasis Walk-In Drive 2026 Overview

Walk-In Interview Details

Candidates are advised to reach the venue early with all required documents.

About the Role

As a Voice Customer Care Executive, candidates will be responsible for handling customer interactions over phone calls, resolving queries, providing accurate information, and ensuring customer satisfaction.

The role offers valuable exposure to customer support operations and provides an excellent platform to develop communication and problem-solving skills.

Key Responsibilities

Selected candidates will perform the following tasks:

• Handle inbound and outbound customer calls.

• Respond professionally to customer queries.

• Provide accurate information and solutions.

• Ensure a positive customer experience.

• Follow company call scripts and standard operating procedures.

• Update customer records and call details in the system.

• Escalate unresolved issues to appropriate departments.

• Meet daily performance and productivity targets.

• Adhere to quality and compliance standards.

Eligibility Criteria

Candidates must fulfill the following requirements:

Educational Qualification

• Bachelor's Degree in any discipline from a recognized university.

Experience

• Freshers can apply.

• Candidates with up to 1 year of experience are also eligible.

Required Skills

Applicants should possess:

• Excellent English communication skills.

• Good listening and interpersonal abilities.

• Basic computer knowledge.

• MS Office proficiency.

• Typing skills.

• Customer-focused attitude.

• Problem-solving capabilities.

• Ability to work in a fast-paced environment.

Shift Requirements

Candidates should be willing to:

• Work in rotational shifts.

• Work night shifts if required.

• Handle customer interactions professionally under pressure.

Documents Required for Walk-In Interview

Candidates should carry:

• Updated Resume/CV

• Passport Size Photographs

• Aadhaar Card

• PAN Card

• Educational Certificates

• Experience Certificates (if applicable)

• Recent Passport Size Photos

Selection Process

The recruitment process may include:

1. Walk-In Registration

2. Resume Screening

3. Communication Assessment

4. HR Interview

5. Operations Interview

6. Final Selection

The exact process may vary depending on hiring requirements.

Why Join Mphasis?

Working at Mphasis offers several benefits:

• Opportunity to start a career with a reputed IT company.

• Professional training and skill development.

• Exposure to customer service and BPO operations.

• Career growth opportunities.

• Dynamic and collaborative work environment.

• Experience working with global clients.

About Mphasis

Mphasis is a leading Indian IT services and consulting company headquartered in Bengaluru. The company specializes in:

• Cloud Services

• Digital Transformation

• Application Development

• Infrastructure Support

• Business Process Outsourcing (BPO)

• Artificial Intelligence Solutions

Mphasis serves clients across banking, financial services, healthcare, insurance, and technology sectors globally. The company is known for its innovative approach and employee-focused work culture.

Tips for Candidates Attending the Walk-In

Before attending the interview:

• Prepare a professional resume.

• Practice common customer service interview questions.

• Improve spoken English communication.

• Revise basic computer and MS Office concepts.

• Dress professionally.

• Arrive at the venue before the reporting time.

Conclusion

The Mphasis Walk-In Interview 2026 offers a valuable opportunity for fresh graduates and entry-level professionals seeking careers in customer support and BPO services. With direct walk-in interviews, minimal experience requirements, and opportunities for professional growth, this recruitment drive is ideal for candidates looking to begin their corporate careers.

Interested applicants should attend the interview between 16 June and 19 June 2026 with all required documents and prepare well for the communication and interview rounds.