Job Title: IT Coordinator Organization: CREA Location: New Delhi Working Hours: 40 Hours per week (Full-Time) Duration: 1 Year (Renewable depending on requirement, funding situation, and performance) Expected Start Date: Immediate
About CREA
CREA is a charitable organization focused on enhancing leadership capacities, strengthening movements, influencing policy and public attitudes, building knowledge, and disseminating resources. CREA values fearless and inquisitive individuals who are ready to challenge systems and advocate for the right to make choices regarding sexuality, reproduction, and human rights.
Life at CREA
CREA fosters a dynamic and inclusive environment.
Emphasis on constant learning and knowledge sharing.
Committed to diversity, accessibility, and inclusion.
Purpose of the Role
The IT Coordinator will manage the operations and technical support of CREA’s IT services, improve existing IT systems, and support the organization’s automation needs. This involves working with external agencies, software development firms, and service providers.
Key Responsibilities
Deployment of IT-Enabled Business Solutions
Manage and deploy IT solutions aligned with organizational goals.
Installation and Maintenance of IT Infrastructure
Oversee the installation and maintenance of computer systems, hardware, networks, and communication tools.
Proficiency in both Windows and Macintosh environments.
Email System Administration
Manage Google Mail Administration system.
Ensure smooth email operations.
Security and Maintenance of Backend Systems
Administer security and maintenance of backend servers, databases, and digital information.
Ensure data security, privacy, and compliance with legal and CREA IT policy requirements.
Keeping Abreast of IT Trends
Stay updated with IT trends and identify cost-effective solutions.
Technical Support
Provide quick and efficient technical support to CREA staff.
IT Asset Management
Maintain and update the organization's IT asset list.
Propose disposal of obsolete assets.
Communication Network Management
Ensure maximum uptime of CREA’s communication network.
Network and Data Security Evaluations
Conduct routine evaluations and system audits.
System Updates and Upgrades
Implement system updates, migrations, and upgrades.
Hardware Resource Inventory and Asset Management
Manage inventory and asset issuance and return processes.
Management of Third-Party Software
Oversee third-party software solutions and data loss prevention systems.
IT Support for Events
Provide IT support during events and online meetings.
Online Meeting Solutions and AI Tools
Provide cost-effective online meeting solutions and AI tools.
System and Data Backup Checks
Perform monthly check-ups of systems and data backups.
Additional Duties
Perform additional duties as assigned.
Qualifications and Skills
Bachelor’s/Master’s in IT, Computer Science, or related field.
5+ years of experience in IT management.
Strong troubleshooting and problem-solving skills.
Knowledge of industry-standard hardware and software systems.
Experience with network administration (CISCO certification a plus).
Proficiency in network administration, including firewall management and VPN configurations.
Experience managing on-premises servers, SAN, and NAS devices.
Familiarity with Microsoft 365, Salesforce, and Azure Cloud.
Remuneration
Salary range: INR 40,000 - 90,000 per month (based on qualifications, experience, and internal pay parity).
Leaves/Holidays
20 days annual leave.
12 holidays as per CREA list.
12 days of sick/casual leave.
One week of winter break at the end of the year.
Eligibility
Strongly encourage applications from persons with disabilities who identify as women, gender non-conforming, non-binary, and/or trans.
Committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities.
Application Process
Interested candidates should send their CV and cover letter, including current and expected salary, to jobs@creaworld.org by 07th July 2024. Please include the job title in the subject line. Only shortlisted candidates will be contacted for an interview.
